A cloud PBX is a business phone system that is hosted entirely on servers in off-site data centers and powered over the internet. A cloud PBX can provide even more features than a traditional PBX phone system, while enabling a non-technical administrator to easily set everything up.
Let’s start by breaking down cloud and pbx.
Cloud is a broad term for software and services that run on the internet. Pretty much everything these days runs “in the cloud”.
PBX stands for Private Branch Exchange, which is a private telephone system that enables an organization to communicate internally as well as externally. The PBX is the “machine” that routes incoming calls, enables you to transfer calls to other extensions, and houses all the specifications of how your phone system should work.
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